Frequently Asked Questions

Find answers to common questions about your Enchanté experience

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.

Do you restock items that are sold out?

Many of our signature pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.

What materials do you use in your garments?

Enchanté prioritizes high-quality fabrics ranging from organic cotton to premium silk blends. Specific material compositions are listed in the 'Details' section of every product.

How should I care for my Enchanté pieces?

To maintain the longevity of your garments, we recommend following the care label instructions. Generally, we suggest cold washes for cottons and professional dry cleaning for delicate fabrics.

Do you offer international shipping?

Yes, Enchanté ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.